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Healesville Distilling Pty Ltd (Trading as Four Pillars) ABN 89 606 461 367

This document contains the terms and conditions governing your use of this web site and online purchases and bookings made via this website. By using this web site you agree to be bound by these terms and conditions. Although the terms and conditions shown on this web site may change from time to time without notice, it is only those terms and conditions in force at the time you use this website that are relevant to you.

Please note that all information shown on this web site may change at any time without notice. The availability of wine, specialty vintages, merchandise, tickets and competitions shown or referred to on this web site is subject to change, delay or cancellation due to out of stock issues, vintage changes and freight delays.

Competitions may be subject to individual terms and conditions available at the time of entry. Employees of Healesville Distilling Pty Ltd (Trading as Four Pillars) and its related bodies corporate, including immediate families, may become members of Healesville Distilling Pty Ltd (Trading as Four Pillars) but cannot enter any competitions promoted on the Healesville Distilling Pty Ltd (Trading as Four Pillars) website. The information on this site is only intended to be of a general nature - detailed particulars can be obtained by contacting the relevant contact person.

PERSONAL INFORMATION

You may be asked to provide personal information (i.e. information which is collected and identifiable as relating to you personally) before purchasing tickets, before entering any competition or before registering for our Healesville Distilling Pty Ltd (Trading as Four Pillars) Membership on this web site. All personal information collected from this web site will be maintained in accordance with the Healesville Distilling Pty Ltd (Trading as Four Pillars) Privacy Statement is incorporated into these terms and conditions of use.

LIMITATION OF LIABILITY

This web site is operated by Healesville Distilling Pty Ltd (Trading as Four Pillars). As far as is permitted by law, you agree when you use this web site to indemnify and release Healesville Distilling Pty Ltd (Trading as Four Pillars) in respect of any claims, loss or damage incurred as a result of any error, omission or misrepresentation in this web site.

Healesville Distilling Pty Ltd (Trading as Four Pillars) reserves the right to refuse any purchase order, competition entry or booking made via this website.

PRODUCT RETURN AND REPLACEMENT POLICY

Healesville Distilling Pty Ltd (Trading as Four Pillars) accepts that on some rare occasions, a bottle may have a faulty seal or become damaged in transit. Should a product arrive with such issues (and due to no fault of the purchaser) we are happy to replace or provide a credit note for the amount of the purchase.

PRODUCT DELIVERY POLICY

Deliveries will be dispatched from Healesville Distilling Pty Ltd (Trading as Four Pillars) (VICTORIA) within 7 working days of order and payment processing. Receipt of delivery to purchaser’s address is dependent on purchaser’s proximity to Healesville Distilling Pty Ltd (Trading as Four Pillars) and may range from overnight to seven days.

Healesville Distilling Pty Ltd (Trading as Four Pillars) will use all reasonable endeavours to deliver by any requested or agreed date, however it does not guarantee delivery on that date and is not liable for any loss resulting from late delivery. Nor does it guarantee that the ordered or requested quantity of goods is delivered. As a small batch distillery, Healesville Distilling Pty Ltd (Trading as Four Pillars) reserves the right to offer a smaller allocation to its customers than may have been ordered or requested, based on over-subscription of offers. 

Deliveries cannot be made to PO boxes or anywhere outside of Australia. In the instance the recipient has provided incorrect or out-of-date details, Healesville Distilling Pty Ltd (Trading as Four Pillars) is not liable for incorrect or unclaimed delivery.

Healesville Distilling Pty Ltd (Trading as Four Pillars) offers the opportunity to provide delivery instructions to have goods left at point of delivery. All efforts will be made to ensure these instructions are followed but it must be clear that the customer takes on this option at their own risk.

Goods will NOT be delivered to persons under the age of 18 years. Healesville Distilling Pty Ltd (Trading as Four Pillars) may request that the person who receives the goods provide satisfactory evidence of proof of age.

Healesville Distilling Pty Ltd (Trading as Four Pillars) must be notified of damage caused to goods during shipping, within 3 days of delivery. Replacement of goods will be coordinated by Healesville Distilling Pty Ltd (Trading as Four Pillars) provided there is satisfactory evidence damage was caused during transit (Photo evidence may be requested).

INTELLECTUAL PROPERTY RIGHTS

Copyright and other intellectual property rights in respect of this web site are owned by Healesville Distilling Pty Ltd (Trading as Four Pillars), its affiliates, corporate partners or licensors, unless expressly indicated to the contrary.

You may download, store in cache, display, print and copy material in a complete and unaltered form for your own personal, non-commercial use provided that you:

  • Keep intact all copyright and trademark notices (set out below); &
  • Do not use the material in any manner that suggests an association with any of our products, services or brands.

Provided the above conditions are followed, you may use the material on this web site for the purpose of research or study, provided your use is fair. It is deemed fair to reproduce no more than 10% of the number of words on this web site and to only use the material for class use or assessment.

You may not otherwise copy, reproduce, alter, distribute or display the material on this web site in any way without our prior written permission. Breach of this may render you liable at law for criminal and/or civil penalties. Our website content is protected by Australian and International copyright and trademark laws and you are not permitted to make any unauthorized use of its contents.

TRADEMARKS

The trademarks that appear on this site are primarily trademarks of Healesville Distilling Pty Ltd (Trading as Four Pillars), its related bodies corporate or other affiliates.

Other trademarks displayed on this website are trademarks of their respective owners. Nothing contained on this website should be construed as granting any license or right of use of any trademark displayed on this website in the absence of written consent from Healesville Distilling Pty Ltd (Trading as Four Pillars), its related bodies corporate, or the relevant affiliate or the third party owner of the trade mark.

VARIATION

Healesville Distilling Pty Ltd (Trading as Four Pillars) may vary these terms and conditions at any time. Any variations become effective upon posting. By continuing to use this website following a variation of the terms and conditions, you consent to be bound by the varied terms and conditions.

THIRD PARTY LINKS

This web site contains hyperlinks and other pointers to web sites operated by third parties. These linked web sites are not under the control of Healesville Distilling Pty Ltd (Trading as Four Pillars) and Healesville Distilling Pty Ltd (Trading as Four Pillars) is not responsible for the contents of any linked web site or any hyperlink contained in a linked web site. Healesville Distilling Pty Ltd (Trading as Four Pillars) provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked web site by Healesville Distilling Pty Ltd (Trading as Four Pillars), its related bodies corporate, affiliates, corporate partners or licensors. You access such websites entirely at your own risk.

 

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