UPDATED POLICY: Ok, so we know the phrase ‘unprecedented times’ is being overused right now, but these are certainly unprecedented times.
Not only are we trying to ship an amazing gin we’ve been making for over six months (and wanted to share with the world despite everything that’s going on) but we’re trying to scale the production of hand sanitiser at the same time. All while keeping our distance from each other and while working with a postal service that is completely maxxed out.
So we beg your patience while we work through it. It’s coming, we assure you. Just a bit slower than usual!
It is likely your order will not be despatched for 7 business days or more. Hand sanitiser will not be despatched until after 8 April. Once your order is despatched you will receive an email with tracking details.
After despatch from the distillery please allow 2-5 business days for your order to be delivered to VIC and NSW, 7 business days for QLD and SA, and longer for WA, TAS and NT.
We will use all reasonable endeavours to deliver by any requested or agreed date, however Four Pillars does not guarantee delivery on that date and is not liable for any loss resulting from late delivery.
Four Pillars cannot deliver to persons under the age of 18 years, and our shipping agency will request that the person who receives the goods provide satisfactory evidence of proof of age.
We do not deliver anywhere outside of Australia. NO INTERNATIONAL ORDERS, SORRY!